国内大手ビジネススクール・人材育成企業
《Tokyo》Customer Success Specialist for Corporate Clients
- 想定年収
- 600万円 〜 900万円
- 勤務地
- 関東
- 仕事内容
- ＜事業内容／About Us＞ About Us: About Us: We strive to bring creative change and innovation to society, through people, capital and knowledge. We nurture business leaders at our graduate school, Japan’s largest business school. Over 1,400 leading companies have sharpened their management capabilities with our corporate education programs. We have supported the growth of start-ups by investing over 66 billion yen in funds in 130 companies through our venture capital arm. Utilizing our digital media platform and MBA book series, we have shared management expertise globally. ＜業務内容／Responsibilities＞ Plan and create support materials to assist sales members to meet new acquisition goals Interact directly with existing clients to meet expectations Facilitate registration process, product implementation, onboarding training, and ongoing account review Assist with the renewal process for renewal targets Manage outreach to customers for product feedback requests and internal escalations to product development teams Be the voice of the customer as you partner with engineering, marketing, and sales to deliver best-in-class customer experience Make clear both qualitative and quantitative facts about customer usage and needs to better grow product globally ＜将来のキャリアイメージ／Career Trajectory＞ Successful candidates are self-motivated but communicative with teammates, organized, and eager to both apply their skills and develop new ones. You will hold a key creative role in a small team, so your performance will need to be reliable and adaptable. This is an excellent opportunity for a creative-minded individual to develop their skills and engage audiences with content that will inspire positive change in society.
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